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Right On Queue
I’ve just returned from a month travelling overseas (lucky me!) and while travel is amazing, it does involve a lot of waiting (albeit in exotic locations). In all the time queuing for planes, trains, buses, museums, train tickets, post office etc., I thought about the many ways queuing could be improved in service organisations. 1.…
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Be a Tourist in your own city
Princes Bridge is one of the few places in Melbourne I frequent where I ever see tourists in Melbourne. In Sydney and many other cities in the world tourists are noticeably everywhere; public transport, city squares, parks etc., but the river and Arts Precinct of Melbourne the only place that I feel comes close to the…