Category: Customer Service

  • The Power of Proximity

    The Power of Proximity

    I remember reading a quote from a business leader who when asked where he believed the best business ideas were, replied “Bankruptcy files”. He felt that many successful business ideas could be found in businesses that failed, simply because it might have been the case that the market wasn’t ready for that business yet or they…

  • What is the best promotional product for your business?

    Regularly included with Marketing magazine and B&T magazine are brochures for promotional products that can be custom made with your business’ logo, colour scheme etc. There are all manner of cool knick knacks, and plenty of stock standard things like bags, shirts and boring stationery items. From my experiences at expos, conferences and far too…

  • Vouchers, the best gift….for business

    Vouchers are great value for businesses. Here’s why: It’s a cash inflow, with a delayed outflow of stock or service Many vouchers never get redeemed or expire Vouchers rarely cover the cost of an item or service completely, thus more money is spent Change is rarely given if someone manages to spend less than the…